Virtual Town Hall – “What’s Going on with Fan Behavior? Challenges nd Solutions”

On Wednesday, December 15, 2021 at 11:00 AM Central Time, the Innovation Institute for Fan Experience (IIFX) will host a virtual town hall titled What is Going on with Fan Behavior? Challenges and Solutions.” Leading executives who are successfully producing live events will answer questions and share their best processes and technology practices. Learn how they are creating a safe and secure experience resulting in increased fan participation and revenue.

The Town Hall is sponsored by Respondology, a company of 20+ year digital veterans dedicated to making a positive impact through technology by “doing something about the hate and damage produced by people hiding behind the anonymity of social media.”

Fan-related incidents at the Astroworld Festival, EUROS 2020, and a myriad of college and professional sporting events are challenging the best event plans. Nine leading executives who are successfully producing, securing, and managing live events will answer questions and share their best processes and technology practices. Learn how they are creating safe and secure experiences resulting in increased fan participation and revenue.

Register now for this free event! You can submit your question for our experts during the registration process.

The town hall is part of IIFX’s FANCENTRICTM series of podcasts and forums and is complimentary to any and all who can benefit from attending.

FANCENTRICTM features visionary industry thought leaders, advanced practitioners, academics, authors, technologists, and fans from around the world.

The Town Hall panel will consist of:

Sean Patterson, Assistant Chief of Police, University of Tennessee

Jim Mercurio, Executive Vice President and GM, San Francisco 49ers/Levi Stadium

Dr. Chris Kemp, IIFX Advisor, Festivals/Concerts

Vince DiGennaro, Director of Strategic Accounts, Best Garda

Shaun West, Head of Team and Arena Security, Nation Basketball Association

Mario Coutinho, Vice President Stadium Operations and Security, Toronto Blue Jays

Eileen Williams, Safety Officer, Tottenham Hotspur Stadium

Kendall Bell, Police Lieutenant, Las Vegas Metropolitan Police Department

Lou Barani, AIG

Mark McCourt, author of “Snow Day: Lessons in Leadership and Resilience from Crisis and Mass Casualty Events will moderate the virtual town hall. The audience will pose questions to leading executives producing sports and entertainment events. They should provide insight into challenges and solutions to address fan behavior. Save the date and join us by registering HERE!

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