On Wednesday, December 15, 2021 at 11:00 AM Central Time, the Innovation Institute for Fan Experience (IIFX) will host a virtual town hall titled “What is Going on with Fan Behavior? Challenges and Solutions.” Leading executives who are successfully producing live events will answer questions and share their best processes and technology practices. Learn how they are creating a safe and secure experience resulting in increased fan participation and revenue.
The Town Hall is sponsored by Respondology, a company of 20+ year digital veterans dedicated to making a positive impact through technology by “doing something about the hate and damage produced by people hiding behind the anonymity of social media.”
Fan-related incidents at the Astroworld Festival, EUROS 2020, and a myriad of college and professional sporting events are challenging the best event plans. Nine leading executives who are successfully producing, securing, and managing live events will answer questions and share their best processes and technology practices. Learn how they are creating safe and secure experiences resulting in increased fan participation and revenue.
Register now for this free event! You can submit your question for our experts during the registration process.
The Town Hall panel will consist of:
Sean Patterson, Assistant Chief of Police, University of Tennessee
Jim Mercurio, Executive Vice President and GM, San Francisco 49ers/Levi Stadium
Dr. Chris Kemp, IIFX Advisor, Festivals/Concerts
Vince DiGennaro, Director of Strategic Accounts, Best Garda
Shaun West, Head of Team and Arena Security, Nation Basketball Association
Mario Coutinho, Vice President Stadium Operations and Security, Toronto Blue Jays
Eileen Williams, Safety Officer, Tottenham Hotspur Stadium
Kendall Bell, Police Lieutenant, Las Vegas Metropolitan Police Department
Lou Barani, AIG
Mark McCourt, author of “Snow Day: Lessons in Leadership and Resilience from Crisis and Mass Casualty Events will moderate the virtual town hall. The audience will pose questions to leading executives producing sports and entertainment events. They should provide insight into challenges and solutions to address fan behavior. Save the date and join us by registering HERE!