Live, Virtual Event May 10 to Offer Current, Real-World Guidance for Events and Venues


The event will address risk in today’s volatile and uncertain world – from pandemics, terrorism, changing crowd dynamics, and rethinking how future audiences will consume live sports and entertainment.

On Monday, May 10, 2021, the Innovation Institute for Fan Experience (IIFX) will host a one-day, interactive, live, virtual event themed “Risk in Today’s Volatile and Uncertain World: Conversations, Ideas, and Innovations to Create a Safer World.

This will be an interactive program focusing on the changing dynamics and psychosocial impacts of managing events and venues in uncertain times. All speakers are leaders in the international sports and entertainment industry. Each will focus on how both theoretical and practical aspects are being re-examined and re-imagined.

“Managers and leaders must thoroughly rethink the way in which they work and how the future audience will now consume live sport and entertainment,” said Lou Marciani, Director and Co-founder of IIFX. “We understand everyone us operating within a considerable gray area. We hope to help our audience gain clarity through these experts.”

After the program introduction, four sessions will take place with a question-and-answer segment at the end of each. Audience members will be able to share current ideas and question the presenters about changes in their theory and practice.

Says Dr. Chris Kemp of Mind Over Matter Consultancy, and the thought leader behind the May 10th event, “COVID-19 has made us all constantly aware of living in a crisis bubble. But it has also made us lazy as we have started to either deny the existence of or forget the breadth of other risks that surround us.”

This innovative “Learning Hub Live” event is designed for professionals at any level who are engaged in public health, safety, security, and sports and entertainment as an educational learning experience that enables those with burning questions to ask them. The event is offered for $49 to IIFX subscribers and $99 to non-subscribers. The $99 non-subscriber registration includes a complimentary 1-year subscription to IIFX.

This “Learning Hub Live” event is offered as a practical benchmark for industry knowledge in these subject areas. The IIFX Learning Hub offers completing training programs – whether micro- or full lessons, or multiple lessons, or an entire course and can provide participants transportable digital credentials affirming successful course completion and certification. If your organization has the need for training in a particular topic area around safety, health, security or fan experience, read more here and contact us.

To register for and to learn more about the event, click HERE.


Monday, May 10, 2021

9:00 am – 10:15 am 

Intro – “Risk in Volatile and Uncertain Times

Dr. Lou Marciani, Director and Co-Founder, Innovation Institute for Fan Experience

Peter Ashwin, IIFX Advisor, Event Risk Management Solutions

10:15 am – 11:15 am

Managing and Supervising Crowded Space and Anti-Social Environments

Dr. Chris Kemp, Professor, IIFX Advisor, Mind Over Matter Consultancy

11:15 am – 12:15 am

Counter Terrorism and Protective Security

Peter Dalton, IIFX Advisor, Mind Over Matter Consultancy

12:15 – 1:15 pm

Scientific Notions of Crowd Dynamics and Practice

Dr. Pascal Viot, iSSUE

1:15 pm – 2:30 pm

Assessing Risk in Major Events

Morten Therkildsen, RF Experience

Dr. Lou Marciani, Director and Co-Founder, Innovation Institute for Fan Experience

To register for and to learn more about the event, click HERE.

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