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How to Leverage Technology to Improve Fan Experience

April 8, 2021 @ 12:00 pm - 1:00 pm


To register for this session of the COVID Tech Playbook Live Webinar Series, please do so here.



The amount of new health and safety protocols creates additional challenges while maintaining an enjoyable fan experience during your re-opening efforts. Fans and visitors are excited to get back to their favorite past times, and you need to ensure their safety through every step of your facility. Your existing technology – including IP surveillance cameras, access control, and network audio devices – can support with your efforts by providing solutions beyond traditional security measures.

Join key industry experts for a panel-style discussion about creative surveillance technology uses and lessons learned in maintaining a positive fan experience while adhering to safety and health requirements. You’ll hear from Security Physical Security Specialist, Ahlonko Bruce, as he shares his experience in re-opening Chicago’s beloved United Center. He will be joined by Axis Communications’ Steve Burdet (Solution Management Manager) and Kevin Taylor (Segment Development Manager for Smart Cities) as they uncover unique uses for your existing infrastructure throughout every level of your facility – from your parking lot to fan seating – and every area in between.

Host: Kevin Taylor, Segment Development Manager, Smart Cities, Axis Communications

Panelist: Steve Burdet, Manager, Solution Management, Axis Communications

Panelist: Ahlonko Bruce, Security Physical Security Specialist, United Center


A Live Webinar Series – The Latest Innovative TECHnology Powering a Confident Return to Live Events.

Xperience, an IIFX technology network of enterprises and startups is producing a COVID-19 Return to Work, Play and Spectate Tech Talk Series. As we move into 2021, sports and entertainment organizations will prepare to reset/restart/reopen to fans. The process of opening a venue and delivering a live sports/entertainment experience has never been more difficult. Not only must venue operators meet medical and government requirements to ensure safety, while maintaining a security posture, they must also convince skeptical fans that the in-venue experience is worth it.

The Tech Talk Series will provide insight how these products may affect and assist your organization in the COVID-19 Return to Work, Play and Spectate. Technology provides some of the most important tools in the toolkit to help the sports and entertainment industry manage risk, signal they are ready to their staff and fans, reopen their doors, and deliver memory making experiences.


April 8, 2021
12:00 pm - 1:00 pm

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