The Innovation Institute for Fan Experience, is working to be the leading and most trusted sports & entertainment authority on the ‘Fan Journey.’  Our mission is to promote the sport & entertainment industry’s ‘Fan Journey Best Practices Playbook’ to create high-quality experiences.  The benefits of creating these high-quality experiences include:

• Increased revenue
• Greater attendance
• Sustainable growth
• Operational efficiency
• Maximized health, safety, security, and services

Our FANCENTRIC Video and Podcast series and our YouTube livestreams explore topics about the sports & entertainment industry that should interest all fans.  Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, solution providers, and fans from around the world.

The FANCENTRIC podcasts include the Xperience Consortium Tech Talk, featuring technology solution providers who connect all points of the fan journey and help create memory-making fan experiences.

Join us as we discuss new ways to change the world’s sports and entertainment fan experience for the better.