The FANCENTRICTM Virtual Town Hall features visionary industry thought leaders, advanced practitioners, academics, authors, technologists, and fans from around the world. Read their biographies here.

  • Mario Coutinho, President of the Stadium Managers Association; Vice President Stadium Operations and Security, Toronto Blue Jays; and IIFX Distinguished Fellow
  • Sean Patterson, Assistant Chief of Police, University of Tennessee
  • Jim Mercurio, Executive Vice President and GM, San Francisco 49ers/Levi Stadium
  • Dr. Chris Kemp, CEO of Mind Over Matter Consultancy Ltd and IIFX Advisor
  • Vince DiGennaro, Director of Strategic Accounts, Best Garda
  • Shaun West, Head of Team and Arena Security, Nation Basketball Association
  • Eileen Williams, Safety Officer, Tottenham Hotspur Stadium and IIFX Distinguished Fellow
  • Timothy Frederick, Police Sergeant, Las Vegas Metropolitan Police Department, Events Planning Section
  • Lou Barani, AIG

Mark McCourt, author of “Snow Day: Lessons in Leadership and Resilience from Crisis and Mass Casualty Events will moderate the virtual town hall. The audience will pose questions to leading executives producing sports and entertainment events. They should provide insight into challenges and solutions to address fan behavior.

So, join us on 15 December 2021 at 11 AM Central Time, as IIFX hosts its first Virtual Town Hall event, What’s Going on with Fan Behavior? Challenges and Solutions.  Registration is free!

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